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Tech support for parents and students in the remote learning schools

September 14, 2020

If you are a parent or student in the UGDSB’s Elementary or Secondary Remote Learning Schools with tech or IT questions, there are supports in place to help you.

If you have a question regarding technology related to the remote learning schools, as a first step, please visit the UGDSB’s Parent Tech Help website at

The Tech Help website contains answers to the most commonly asked questions, and also has information on accessing UGDSB online tools, a Parents’ Guide to Google Classroom and more.

If you cannot find the answer to your question on the Tech Help website, parents/students can ask their question by filling out the form at the bottom of the page. Tech Help staff will post a response on the website as soon as they can.

If parents/students are still having tech issues, they are to contact their remote school teacher directly.

For remote learning tech support, please visit

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