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Frequently Asked Questions

  1. Are classes free?
  2. What time do classes start and finish in the morning?
  3. What time do classes start and finish in the afternoon?
  4. What time do classes start and finish in the evening?
  5. When can I start classes?
  6. When can I register?
  7. Do I need to pay anything?
  8. What happens when I register?
  9. May I go to class immediately?
  10. When do the semesters begin?
  11. How many levels are there?
  12. Do I get a certificate?
  13. How do I progress to the next level?
  14. Is there parking at the schools?
  15. Is there a school bus?
  16. Is childcare available?

 

  1. Are classes free?
    Yes – if you are a Canadian citizen, permanent resident, convention refugee, or a refugee claimant. If you are a temporary resident who is visiting, working or studying in Guelph, you must pay a fee. See our Visitors Information pamphlet for more information.
  2. What time do classes start and finish in the morning?
    From September to June, classes start at 9:00 a.m. and end at 11:30 a.m. In July and August, classes start at 8:30 a.m. and end at 11:00 a.m. Times may change due to COVID-19.
  3. What time do classes start and finish in the afternoon?
    From September to June, classes start at 12:30 p.m. and end at 3:00 p.m. In July and August, classes start at 11:30 a.m. and end at 1:30 p.m. Times may change due to COVID-19.
  4. What time do classes start and finish in the evening?
    Evening classes start at 6:45 p.m.
  5. When can I start classes?
    You can start many classes anytime as long as there is room in the class.
  6. When can I register?
    You can register by phone from Monday to Friday between 9:00 am and 4:00 p.m. There is also registration on Monday evenings from 5:30 p.m. to 7:00 p.m. Call 519-766-9551.
  7. Do I need to pay anything?
    Classes are free for Canadian citizens, permanent residents, Convention Refugees and refugee claimants. 
  8. What happens when I register?
    We ask you for your address and your telephone number and the name and telephone number of an emergency contact. We ask you when you are available to come to school. 
  9. May I go to class immediately?
    Yes if the course is currently being offered and if there is a seat available in the class. Sometimes the classes are full however, and your name will be placed on a waiting list. You will be called when there is a place available for you.
  10. When do the semesters begin?
    In the day program, the semesters begin the first week of September, the first week of January, the week of April, and the first week in July. In the evening programs, semesters start in the first week of September, the first week of January, the first week in April, and the first week in July.
  11. How many levels are there?
    We offer classes from Canadian Language Benchmark 1 to 9. We also offer classes from Foundation Literacy Benchmarks 1 to 4. Find more information about benchmarks at www.language.ca .
  12. Do I get a certificate?
    When you have progressed one level, you may request a certificate.
  13. How do I progress to the next level? Every term your instructor will ask to meet with you to look at your portfolio. Your collection of assessments will show your instructor that you are ready to progress. You can progress in one skill, or two, or three or all skills. Your instructor will look at the successful assessments that say “yes” and have a grade of 3 or 4. If you have 8 to 10 successful assessments in one skill, your CLB will change in that skill. Sometimes there will be a change in the level of your class. This will happen when 3 out of 4 skills are completed for the level of the class.
  14. Is there parking at the schools?
    Yes there is some free parking but there are very few spaces.
  15. Is there a school bus?
    Yes there is a school bus for the day program from Monday to Friday for eligible learners. Please contact us for more information.
  16. Is childcare available?
    Yes, but only if you are a permanent resident or a Convention refugee. Canadian citizens and refugee claimants are not eligible. However, if you are a Canadian citizen or a refugee claimant you may be eligible for subsidized daycare while you go to school. Contact www.county.wellington.on.ca . Click on social services and then go to child care services.

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